FAQ
Frequently asked questions
Quick answers about our products, orders, and shipping.
Orders and shipping
Processing and delivery times depend on your location and the items in your order. Standard products ship through our regular fulfillment process. Frozen items may require separate arrangements. Contact us if you need help with a specific order.
Frozen items may require special shipping. If online checkout is unavailable for beef pies, use the contact form and our team will help you place your order.
You will receive order confirmation by email after checkout. Tracking details are sent when your order ships.
Hair Oil
Use 3 to 4 times per week for best results. Apply a small amount to the scalp and hair, massage for 3 to 5 minutes, and leave in or wash out with shampoo.
Yes. Magali Botanical Hair Oil is formulated for all hair textures, including natural, color-treated, and chemically processed hair.
Yes. You can leave it in as a daily treatment or wash out with shampoo if you prefer.
Hair Grease
Use 1 to 3 times a week. Apply a small amount evenly to the scalp and hair, then massage gently with your fingertips.
Yes. Magali Herbal Hair Grease is designed for all hair types.
PureHeal Oil
Dispense a few drops onto clean fingertips or a cotton swab and apply to the external target area. Use 2 to 3 times daily or as needed.
PureHeal Oil contains cold-pressed castor oil and pure clove essential oil.
Yes. PureHeal Oil is for external use only. Avoid direct contact with eyes and discontinue use if irritation occurs.
Beef Pies
Each pack contains 8 Caribbean-style beef pies, 32 oz / 2 lbs total.
Yes. Keep frozen until ready to cook. Do not thaw before cooking.
Yes. Preheat to 350°F (175°C), cook in a single layer for 15 to 18 minutes, flipping halfway through.
Always ensure pies reach an internal temperature of 160°F (71°C) before serving.
